What are my customer's needs? This question is often clouded with bias. You speak, see or study your user daily, making you blind for certain problems and their solutions.

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Mees Rutten |

Level30Wizards

What are my customer's needs? This question is often clouded with bias. You speak, see or study your user daily, making you blind for certain problems and their solutions.

User interviews

In order to find certain problems you or your user may have, we can do research and interviews to find out what hinders or drives someone to interact with the product in a certain way.

Context mapping

Context mapping can be important because people are usually not still in a chair in a silent room. How does your product function in a highly distractive environment? We can test, verify and fix the product to work for people in the train, who are in a hurry or even a life-or-death situation, if needed.

Usability testing

We love to test the website we developed, or your current product, with your clients to gather meaningful insights into their thoughts. It also lets us and you know how your client or customer uses your website, where they run into problems and where we can offer them help to guide them through the website.

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This is where the magic happens.


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